All features
02 · Messaging

WhatsApp-First Automation, Because That's How India Does Business

In India, WhatsApp isn't just a messaging app, it's the primary channel for sales, follow-ups, and customer service. NUWIZO connects directly to the WhatsApp Business API and Instagram DM to automate every stage of the lead conversation from first contact to booked appointment.

3.4×
Reply rate
<10s
First response
88%
Broadcast open rate
Works natively with
WhatsApp Business
Instagram DM
Meta Cloud API
Meta Cloud API
Messenger
CAPABILITIES

Everything that ships with this module

WhatsApp Business API, official direct connection, not a workaround
AI-powered conversation flows with memory across sessions, not a keyword bot
Instagram DM automation: auto-reply, qualify, and route into the CRM pipeline
Smart broadcast campaigns, segment by stage, score, source, or custom tag
Automated missed-call-to-WhatsApp flow within seconds of a missed call
CRM sync on every message, stage updates, timestamps, sentiment tags
Quick replies, templates, PDFs, product catalogues, and interactive buttons
HOW IT WORKS

A live pipeline, not a static tool

1
Trigger

New lead, stage change, cart abandon, or missed call fires a message.

2
AI reply

Contextual GPT replies with memory across the whole conversation.

3
Qualify

Answers score the lead and update the CRM stage automatically.

4
Route

Hot conversations route to a human rep inside the same thread.

FAQ

Common questions

Do you use official WhatsApp Business API?+

Yes, via Meta Cloud API. Fully approved templates, opt-in flows and green tick eligible.

Can we broadcast to old leads?+

Yes, subject to WhatsApp policy windows. Marketing templates need pre-approval.

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