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Hotels, Restaurants & Hospitality

Fill more tables, more rooms and more event bookings.

Hospitality is a reply speed business. The guest who wants a birthday table, a corporate lunch or a weekend room is comparing three options while walking down the street. NUWIZO helps hotels, restaurants, cafes, banquet halls and cloud kitchens answer every enquiry instantly, confirm bookings on WhatsApp, collect reviews after every visit, and bring guests back with personalised offers.

The problem we keep hearing

Phone calls go unanswered during rush hours. WhatsApp enquiries pile up. Event bookings are lost because the guest did not get a confirmation fast enough. And Google reviews only come from guests who happen to remember.

How NUWIZO fixes it

NUWIZO runs an AI receptionist and WhatsApp booking flow that answers questions, shows availability, takes preferences and confirms reservations in real time. After the visit, a review request goes out automatically. Repeat guests get offers based on their past orders and visits.

What you actually get

Enquiries answered instantly, even during busy shifts

Table and room bookings confirmed on WhatsApp without staff intervention

Google review requests that lift your local rating

Repeat guest offers that increase frequency and average order value

Event and banquet leads followed up until the date is locked

The playbook

Four moves that consistently move the numbers for hotels, restaurants & hospitality.

01

AI receptionist on phone and WhatsApp

Guests ask about timing, menu, availability and pricing. The AI answers instantly and moves the booking forward without keeping a manager tied to the phone.

02

Reservation confirmations and reminders

Booking confirmed, reminder sent, location pin shared. No shows drop because the guest has everything in their chat.

03

Post visit review flow

A WhatsApp review request goes out a few hours after the visit. Happy guests leave Google reviews while the experience is still fresh.

04

Repeat guest offers

Birthday month, anniversary or a six month return offer. Personalised messages bring guests back without sounding like mass marketing.

Questions we get asked

Can it handle table and room bookings both?

Yes. The booking flow is configured for your specific setup, whether it is a restaurant, hotel, banquet hall or cafe.

Will it integrate with my existing reservation system?

Wherever possible we connect with your existing system. We also provide a simple booking calendar if you do not have one yet.

Is it possible to ask for reviews without annoying guests?

Yes. The timing and message are polite and friendly. You can also choose to send it only to guests who had a great experience.

Ready to run this playbook?

Book a call. We will walk through your funnel, benchmark your current numbers, and show you a live setup for hotels, restaurants & hospitality in under thirty minutes.

Book a Demo

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